Flower Care

1. Upon arrival, inspect your flowers carefully. If any issues arise within 24 hours, notify the Eki Flowers Team with photos via email at sales@ekiflowers.com.

2. For optimal flower health, use clean shears to cut the stems at a 45-degree angle.

3. As soon as they reach their new home, place them in water immediately. Allow them to rehydrate and relax for about two hours before removing any wrappings. Do not leave wrappings on!

4. Clean, filtered water is essential! It keeps your flowers hydrated and prevents bacteria growth. Regularly clean your vase with a diluted bleach solution, rinsing thoroughly before refilling.

5. After hydration time, carefully remove any cardboard or wrappings. This ensures even hydration throughout the stems, keeping your flowers looking and feeling fresh. Removing the wrappings too soon may hinder water absorption and cause drooping.

6. Avoid direct sunlight and hot temperatures. Store your flowers in a cool, fresh space to extend their lifespan. By following these simple tips, you’ll enjoy the beauty of your flowers for days to come!

We have a 24-hour, no-questions-asked return policy. Please check your product as soon as you receive it and let us know of any quality issues.